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Internal Communications

This page is maintained by Stephane Roux

TL;DR: Sharing information transparently and making it accessible to anyone at all times.

Introduction

As a remote-first company, we need to put particular effort into communicating. At the same time, video-meetings are tiring, so we try to stick to a few well-established channels that work for us.

How we share things

  • Current company-wide news, such as birthdays, new hires, successes, wrap-ups from other events, etc. are communicated in our bi-weekly TGIF and then in our newsletter the following Monday. That way, people hear it in-person and then have it again in writing.
  • Special occasions warrant all-hands meetings. For example, we scheduled a 2-hour kickoff after we raised our second financing round to communicate the strategic plan
  • Information that doesn't change quickly is shared asynchronously, via our Notion handbook. People can find most internal information here.
  • Detailed policies, e.g. a new feedback process, is briefly mentioned in our TGIF and the newsletter and then communicated in more detail to our managers, who then communicate it to their teams.

What we share and what we don't share

  • We're as transparent as we can be within the team and with the general public. Our Notion gives everyone access to whatever others are working on (if they choose to share it there).
  • We don't share detailed financials: we share a broad outline of our financial situation but no detailed financial model, because it would be easy to extract confidential information about salaries from there.
  • We don't share confidential information about team members: sick days, salaries, feedbacks, reviews, etc. are kept confidential from the team.
  • We don't share our fundraising strategy: because of the nature of the game, it's unwise to openly share your fundraising plans, because that knowledge can be used to your disadvantage when speaking to funds.